Returns & Exchanges
At Supply, we want you to love your beauty routine, which is why we offer a 30-day window for returns or exchanges on all products. If a formula doesn't suit your skin, we are committed to making it right with a hassle-free refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and covered.
- 3.Package Securely
Place the items in their original packaging or a sturdy box to prevent damage during transit, then attach the shipping label to the outside.
- 4.Receive Your Refund
Drop off the package at any authorized carrier location; your refund will be processed to your original payment method within 5-7 business days of receipt.
